To help explain things as clearly as possible in this Terms and Condition Policy, every time any of these terms are referenced are strictly defined as:
Definitions and Key Terms:
· Company: When
this policy mentions “Company”, "we," "us," or
"our," it refers to Chilife that is responsible for your information
under this Terms and Conditions Policy.
· Customer: refers to the company, organization or person that
signs up to use the Service to manage the relationships with your consumers or
service users.
· Device: any internet connected device such as a phone, tablet, computer
or any other device that can be used to visit and use the services.
· Service: Refers to the service provided by Chilife as described in the
relative terms (if available) and on this platform.
· Website: Chilife's site, which can be accessed via this URL:
· You: a person, or entity that is registered with Chilife to use the
Services.
Terms and Conditions Policy
Thanks for shopping at Chilife. We appreciate the fact that you like to buy the stuff we build. We also want to make sure you have a rewarding experience while you're exploring, evaluating, and purchasing our products.
As with any shopping experience, there are
terms and conditions that apply to transactions at Chilife. We'll be as brief
as our attorneys will allow. The main thing to remember is that by placing an
order or making a purchase at Chilife, you agree to the terms set forth below
along with Chilife's Privacy Policy.
If
there's something wrong with the product you bought, you have 2 days to issue a
refund and return your item.
If you would like to return a product, the only way would be if you
follow the next guidelines:
•
The package needs to come back with the original receipt of the
purchase.
•
The product has to be damage free, if we find any damage on the
product we will cancel your refund immediately.
Refunds
We
at Chilife commit ourselves to serving our customers with the best products.
Every single product that you choose is thoroughly inspected, checked for
defects and packaged with utmost care. We do this to ensure that you fall in
love with our products. Sadly, there are times when we may not have the
product(s) that you choose in stock, or may face some issues with our inventory
and quality check. In such cases, we may have to cancel your order. You will be
intimated about it in advance so that you don't have to worry unnecessarily
about your order. If you have purchased via Online payment (not Cash on
Delivery), then you will be refunded once our team confirms your request.
We carry out thorough quality check before processing the ordered item.
We take utmost care while packing the product. At the same time we ensure that
the packing is good such that the items won't get damaged during transit.
Please note that Chilife is not liable for damages that are caused to the items
during transit or transportation.
We will revise your returned product as soon as we receive it and if it
follows the guidelines addressed above, we will proceed to issue a refund of
your purchase. Your refund may take a couple of days to process but you will be
notified when you receive your money.
Shipping
Chilife is not responsible for return shipping costs. Every shipping has
to be paid by the customer, even if the item had free shipping in the first
place, the customer has to pay for the shipping in return.
We carry out thorough quality check before processing the ordered item.
We take utmost care while packing the product. At the same time we ensure that
the packing is good such that the items won't get damaged during transit.
Please note that Chilife is not liable for damages that are caused to the items
during transit or transportation.
We will revise your returned product as soon as we receive it and if it
follows the guidelines addressed above, we will proceed to issue a refund of
your purchase. Your refund may take a couple of days to process but you will be
notified when you receive your money.
Product Availability and Limitations
Given
the popularity and/or supply constraints of some of our products, Chilife may
have to limit the number of products available for purchase. Trust us, we're
building them as fast as we can. Chilife reserves the right to change
quantities available for purchase at any time, even after you places an order.
Furthermore, there may be occasions when Chilife confirms your order but
subsequently learns that it cannot supply the ordered product. In the event we
cannot supply a product you ordered, Chilife will cancel the order and refund
your purchase price in full.
Your Consent
By using our platform, registering an
account, or making a purchase, you hereby consent to our Terms and Condition Policy.
Changes
To Our Terms and Condition Policy
Any time, even after you place an order: Furthermore
•there may be occasions when Chilife confirms your order but subsequently
learns that it cannot supply the ordered product, In the event we cannot supply
a product you ordered, Chilife will cancel the order and refund your purchase
price in full.
Your
Consent
By using our platform, registering an
account, or making a purchase, you hereby consent and agree to our Terms and conditions.
Changes
To Our Terms and Conditions Policy
Should we update, amend or make any changes to this
document so that they accurately reflect our Service and policies. Unless
otherwise required by law, 'those changes will be prominently posted here.
Then, if you continue to use the Service, you will be bound by the updated
Terms and Conditions Policy. If you do not want to agree to this or any updated
Terms and Condition Policy, you can delete your account.
Contact Us
If, for any reason; You are not completely satisfied
with any good or service that we provide, don't hesitate to contact us and we
will discuss any of the issues you are going through with our product.
• Via Email: [email protected]
Via Phone
Number: 9971147199